Terms & Conditions

Welcome to ELVN

By accessing or shopping on our website, you agree to comply with the terms outlined below. These are designed to ensure a smooth, transparent, and secure experience for all our customers.

Use of Website

• You agree to use our website for lawful purposes only
• Any misuse, tampering, hacking, or unauthorized activity is strictly prohibited
• We reserve the right to restrict or terminate access in case of any violation

Product Information

We strive to represent our products as accurately as possible. However:

• Slight variations in colour, texture, or finish may occur due to lighting, photography, or screen settings
• These minor differences do not qualify as defects

Pricing & Payments

• All prices are inclusive of GST, unless stated otherwise
• Prices may change during sales, promotions, or product launches without prior notice
• We reserve the right to correct pricing errors at any time

Order Confirmation & Acceptance

• An order is considered confirmed only after you receive an order confirmation email
• We reserve the right to cancel or refuse orders in cases such as:
  • Product unavailability
  • Payment issues
  • Suspected fraudulent activity
• In such cases, you will be notified and refunded (if applicable)

Returns & Exchanges

By placing an order, you agree to our 7-day return and exchange policy.

• Refunds are issued as store credit, unless stated otherwise
• Please refer to our Returns & Exchange Policy for complete details

Shipping & Delivery

• Delivery timelines are estimates and may vary based on location and external factors
• Delays caused by courier partners, weather, or unforeseen circumstances are beyond our control
• We will always assist you in tracking and resolving delivery issues

Intellectual Property

• All content on this website—including designs, images, logos, text, and graphics—is the property of ELVN
• Unauthorized use, reproduction, or distribution is strictly prohibited

Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the jurisdiction of the courts in Mumbai, Maharashtra.

Contact Us

For any questions or concerns, feel free to reach out:
support@elvnactive.com